A final thank you to all those who contributed to the Swindon Nine Elms fibre build which went live on 30th March 2019. This was within the 12 month Openreach contract target, despite a five month power delay due to the 'wrong size power ducting install' first install by SSE contractors. I hope the service details I direct emailed to you all back in March this year were helpful and you are now benefiting from at (or near) 80/20 Mbit service from your chosen vendor as I and several neighbours are. Regards Chris Maynard

Hi All, Since my last direct mailed update that all but power feed work was complete, we have been awaiting and waiting and waiting for a new power feed install date. This is because the original power duct work installed was, well, unworkable. Re-work marking in part shown was done in early January. My feedback on their new date to Openreach is below: Judith, Thank you for your call I will now update the project contributors with your next forecast power connect date of 19 March 2019. While I know that you have a little wriggle room to manoeuvre as our contract date is 24 April 2018 it still really doesn’t excuse the fact that this second attempt for power connect is exactly five months after the failed one which was on 19 Oct 2018 ! You say this is the contractor issue but allowing it to float that long does nothing to improve the reputation of Openreach as the project owner and planner. I was expecting better. Regards Chris