Citizens Advice in North & West Kent (CANWK) is an independent charity affiliated to national Citizens Advice. We give people the knowledge and confidence they need to find their way forward - whoever they are and whatever their problem. We provide free, independent, confidential and impartial advice to people with a wide variety of issues, including debt and money matters, benefits, employment, housing and immigration.
Serving a population of over 600,000, we usually provide face-to-face advice from our 6 advice centres in Dartford, Gravesham, Sevenoaks, Swanley and Tonbridge & Malling and Tunbridge Wells with additional outreaches in Snodland, East Malling and Cranbrook. We provide 5 day a week telephone Adviceline. Whilst we help anyone, we target our services towards the most vulnerable in our community, including older people, those on low incomes, people experiencing domestic abuse, those with health problems etc. Last year we helped more than 11,000 people to not only find solutions to their problems but also build on the knowledge needed to avoid problems and become empowered to resolve issues on their own in the future.