Our team of nurses are mobile and attend a number of supported accommodations including Malachi Place, Ryedale Court, Hyleford, Green Lane, Jason Lee House, Well House and others. For those in unsupported accommodation or rough sleeping, we rent a room at The Welcome Project.
Our aim is to ensure that every adult who is homeless in LBRedbridge has access to the Homeless Health Service.
Thefirst point of contact is one of our nurses for a comprehensive health check and GP registration. Clients are then referred to other services as needed. Our counsellors continue to work via zoom or other remote platforms. We employ counsellors whose first language is English, Punjabi, Lithuanian and Polish as this reflects our current client population need. We draw our team from different parts of the country and find that our clients engage particularly well using these platforms.
Our chiropody service is available monthly and any of our clients may access this. We are particularly keen that our diabetic clients access the service regularly to support improved foot health.
Rough Sleepers Mental Health. All clients are supported to have an initial mental health assessment. Our MH nurse and the RSMH (NELFT) team work closely and through this team approach are able to ensure timely and appropriate referral to ongoing services
GP services: we work closely with a local practice to support client registration with primary care services. We facilitate on-going care where perhaps, clients may not see it as a priority. The Outreach GP (PELC) is available for those who are either not yet registered or are unable for other reasons, to access the registered GP appropriately.
Covid vaccinations. We have been pleased to facilitate client vaccination and have worked tirelessly with statutory services to support a good uptake.
We work with many other providers to support improved health and well-being in this vulnerable community. Partnership working is paramount as there are many areas of care in which we don’t have expertise and thus support other teams as well as our own.
New initiative: we are currently raising funds to repurpose a minibus into a mobile consulting room. This will mean that we can offer a confidential consultation in a private and appropriate space for all clients. We will have all required equipment on board, thus making the whole experience better for the client and also improve working conditions for the team.
